While evaluating the client's software using NNg's Usability Heuristics for UI Design the most glaring issues were lack of consistency and cohesive information architecture. Serious ERP was an oudated system that failed to meet current responsive web design standards—resulting in a poor mobile experience and terrible performance. My goals for this project were to take a design thinking approach to every complex issue I was faced with and ensure the development team had an aresenal of reusable components and clear guidelines to rebuild the site efficiently. I relied upon Google Material Design to do the heavy lifting for me and it turned out to be a smashing success.

Outcome

After a few short weeks of meetings and working with the client's dev team, we found solutions to many of the issues I uncovered in my heuristic evaluation. Implementing Material's Angular component library and following Google's design principles to refactor the UI was also a welcomed change and a smooth transition from the dev team's perspective.

I consider SERP to be the first successful UX project that I lead solely from start to finish. The use of Google's Material Design principles in my work was a great lesson in interaction design and I gained valuable technical knowledge implementing a frontend framework. It was also the first time I used such a powerful colaborative tool like Figma—allowing me to present my ideas and deliver my work more effectively.